HCL Recruitment 2023 Drive is going to be conduct for Service Desk Associate
profile. Freshers, please go though the below details and apply at earliest.
Most of the companies will shortlist the candidates based on first come first
serve. More details regarding HCL Freshers Recruitment 2023 are given below.
Name of the Company: HCL
Website URL: www.hcl.com
Educational Qualification: Any graduate
Job Profile: Service Desk Associate
Experience: Freshers & Experience (0 to 2 Years)
Location of the Job: Nagpur
Location of Interview: Nagpur
Last Date to Apply: NA
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: NA
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Qualifications we seek in you:
- Any graduate can attend this walk-in
- 60% or more in class XII & Graduation
- Should be comfortable with rotational 24/7 shift timing
- Should have excellent English verbal and written communication skills
- Basic knowledge on MS office
- Candidate should hold a government address proof of Maharashtra & Madhya Pradesh only
Job Duties (Summary):
- Provide hardware, software or network problem resolutions via telephone, e-mail, or chat for HCLTech s global customers
- To maintain high login Efficiency (Availability) for customers
- Maintain ownership of incidents, ensure status update, and offer resolution according to SLAs
- Extend L1/L2 support through ITIL processes
- To resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
- Work on ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center, etc.
Notes:
- Applicants who have attended previous recruitment drives and those who are not meeting the eligibility criteria, will not be entertained
- Interested Candidate can direct walk-in at below mention address on 8th May 2023
Walk-in Details:
Walk-in Date & Time: 8th May 2023, from 10:00 AM to 01:00 PM
Walk-in Location:
HCL Tech,
Plot no. 5, Sector-12,
MIHAN SEZ,
Nagpur, Maharashtra - 441108
Contact Name: Samiksha Wankhede
Contact Number: NA
Contact Email: NA
Please carry below documents for the interview:
- Updated Resume
- Passport size photograph (taken in last 6months)
- Government ID proof (Original & Xerox copy)
- 2nd dose Vaccination certificate (Xerox Copy)
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from HCL?
- it is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in HCL and that is matching to your skillset. Because most of the companies like HCL send interview call letters on a first come first serve basis.
- To apply to a job opening in HCL at the earliest, first of all you should come to know that there is a job opening in HCL. For that, please join "Freshers Jobs Updates" Channel & get HCL job updates at the earliest.
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HCL Hiring Process:
- Online Written Test
- Technical Interview
- Managerial Interview
- HR Interview
Freshers Jobs by Location:
Summary of the Job:
There are job openings for freshers in HCL company. HCL hiring freshers for
the position of Service Desk Associate in Nagpur. Freshers with Any graduate
can attend this walk-in. If you are interested & eligible for this job
role then make a note of this walk-in as soon as possible & attend it
without a miss. Because HCL will stop conducting the walk-ins as soon as they
get hire the expected number of freshers.
Sharing is Caring. Share this job opening with your friends / Juniors and help
them to grab this opportunity.