Genpact Freshers Recruitment 2026 Drive is going to be conducted for the
Process Associate - Customer Service profile. Freshers, please go though the below details and
apply at earliest. Most of the companies will shortlist the candidates based
on "first come, first served". More details regarding Genpact Freshers
Recruitment are given below.
.png "Genpact Freshers Recruitment 2026 | Process Associate - Customer Service | Hyderabad")
Name of the Company: Genpact
Website URL: www.genpact.com
Educational Qualification: Graduate in any stream
Job Profile: Process Associate - Customer Service
Experience: Freshers (0 to 1 Years)
Location of the Job: Hyderabad
Location of Interview: Hyderabad
Last Date to Apply: Not mentioned, but apply ASAP
Salary Package: Best in industry
Number Of Job Openings: 05
Job Requisition/ ID: NA
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Qualifications we seek in you:
- Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.)
- Freshers are eligible
- Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
- Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques
Process Associate - Job Duties (Summary):
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Upsell existing and sell the relevant/next logical products to the new customers basis their business
- Work closely with internal departments to provide the required information/support to the customer
- Upskill to enhance the knowledge from time to time and offer support
- Respond to the customer queries & issues in timely manner
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Provide solution to the customer basis the available help articles and within the policies
Notes From Genpact :
- The requirement will be full time
- Shift timings: Rotational Shift (Including Night Shift)
- Work Mode: Completely work from office
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from Genpact?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Genpact and that is matching to your skillset. Because most of the companies like Genpact send interview call letters on a first come first serve basis.
- To apply to a job opening in Genpact at the earliest, first of all you should come to know that there is a job opening in Genpact. For that, please join "Freshers Jobs Updates" Channel & get Genpact job updates at the earliest.
Contact Number/Email: NA
Contact Name: NA
Genpact Hiring Process:
- Online written test
- Technical Interview
- HR Interview (Face to Face)
- Declaration of selected students
- Offer release
Summary of the Job:
There are job openings for freshers in Genpact company. Genpact hiring
freshers for the position of Process Associate - Customer Service in Hyderabad. Freshers with Any
Graduate can apply for this recruitment 2026. If you are interested &
eligible for this job role then apply as soon as possible, because Genpact
will stop receiving the applications once they get the expected number of
applications/ Resumes.
Sharing is Caring. Share this job opening with your friends / Juniors and help
them to grab this opportunity.
