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IBM Freshers Recruitment 2023 | Helpdesk Support | Bangalore

IBM Freshers Recruitment 2023 Drive is going to be conducted for the Helpdesk Support profile. Freshers, please go though the below details and apply at earliest. Most of the companies will shortlist the candidates based on "first come, first served". More details regarding IBM  Freshers Recruitment 2023 are given below.
IBM Freshers Recruitment 2023 | HelpDesk Support | Bangalore
Name of the Company: IBM
Website URL: www.ibm.com
Educational Qualification: Any Graduate/ Post Graduate
Job Profile: Helpdesk Support
Experience: Freshers (0 to 3 years)
Location of the Job: Bangalore
Location of Interview: Bangalore
Last Date to Apply: ASAP
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: NA

  • Educational qualification is Any Graduate/ Post Graduate
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Expertise in MS Excel - hands on Pivot Analysis, Formulas and Analytical skill
  • Proven working experience in providing Help Desk support
  • Proficiency in English
  • Working knowledge of help desk software, databases and remote control
  • Required - SAP S4 HANA - & SNOW helpdesk - operational skills
  • Ariba SAP Admin roles and Responsibilities
  • Strong Communication skills with Reporting skills
Helpdesk Support - Job Duties (Summary):
  • Recommended procedure modifications or improvements
  • Preserve and grow your knowledge of help desk procedures, products and services
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilise excellent customer service skills and exceed customers expectations
  • Ensure proper recording, documentation and closure
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
Notes From IBM:
  • NA
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Contact Number: NA
Contact Email: NA
Contact Name: NA

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    IBM Hiring Process:
    • Online Written Test
    • Technical Interview
    • Managerial Interview
    • HR Interview
    How to get Interview Call Letter from IBM?
    • it is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
    • It is also so important that you should apply to a job as soon as you come to know that there is a job opening in IBM and that is matching to your skillset. Because most of the companies like IBM send interview call letters on a first come first serve basis.
    • To apply to a job opening in IBM at the earliest, first of all you should come to know that there is a job opening in IBM. For that, please join "Freshers Jobs Updates" Channel & get IBM job updates at the earliest.
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    Summary of the Job:
    There are job openings for freshers at IBM. IBM is hiring freshers for the position of Helpdesk Support in  Bangalore. Freshers from Any Graduate/ Post Graduate can apply for this recruitment in 2023. If you are interested in and eligible for this job role, then apply as soon as possible, because IBM will stop receiving applications once they get the expected number of applications and resumes.

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