Explore Exciting Opportunities: Deloitte Freshers Recruitment 2024
Drive for Voice Process. Apply now for early consideration, as companies often
prioritize 'first come, first served.' Get more insights about Deloitte
Freshers Recruitment 2024 below.
Name of the Company: Deloitte
Website URL: www.deloitte.com
Educational Qualification: Any Graduate
Job Profile: Tech and non-Tech Voice Process
Experience: Freshers (0 to 4 years)
Location of the Job: Bangalore and Hyderabad
Location of Interview: Bangalore and Hyderabad
Last Date to Apply: ASAP
Salary Package: Best In Industry
Number Of Job Openings: NA
Job Requisition/ ID: NA
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Qualifications we seek in you:
- The educational qualification is Any Graduate
- Knowledge of computer Hardware and Software troubleshooting
- Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac
- Knowledge of Network and Internet troubleshooting
- Excellent written, verbal, listening, analytical and logical skills
- Easily grasp and communicate complex ideas
- Excellent problem solving skills.•Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365
- Knowledge of PDA (mobile devices) Setup & troubleshooting
- Knowledge of Active Directories
Tech and non-Tech Voice Process - Job Duties (Summary):
- Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly
- Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence and participate in individual/group coaching sessions
- Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users
- Analyze and resolve incidents and service requests regarding use of application software orhardware
- Document every incident and support request in the CRM tool and ensure the tickets are closed or escalatedas appropriate
- Should have basic knowledge about computer software and hardware
- Create a positive customer support experience and build strong relationships through deep problemunderstanding with a consummately professional attitude
- Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.•Should be a quick learner and team player
- Adheres to Code of Ethics, Vision, Mission and Core Values
- Should be flexible to work in different shifts as ISS-Technology works 24 x 7
- Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in disciplinary actions including termination of your services
Notes From Deloitte:
- Not available
If you share this job opportunity with your friends, that would be grateful.
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Deloitte Hiring Process:
- Written Test
- Technical Interview
- HR Interview
How to get Interview Call Letter from Deloitte?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Deloitte and that is matching to your skillset. Because most of the companies like Deloitte send interview call letters on a first come first serve basis.
- To apply to a job opening in Deloitte at the earliest, first of all you should come to know that there is a job opening in Deloitte . For that, please join "Freshers Jobs Updates" Channel & get Deloitte job updates at the earliest.
Summary of the Job:
Exciting opportunities await freshers at Deloitte! We are currently seeking
dynamic individuals for the position of Tech and non-Tech Voice Process in
Bangalore and Hyderabad. This recruitment drive is open to freshers with a
background in Any Graduate for the year 2024. If you meet the eligibility
criteria and are keen on this role, we encourage you to apply at your earliest
convenience.
Please note that Deloitte will close applications once the expected number of
resumes is received. To ensure you don't miss out on this opportunity, apply
as soon as possible.
Don't keep this opportunity to yourself, share this job opening with your
friends and juniors. Your support could help them secure this exciting
opportunity at Deloitte. Apply now and help us in spreading the word!
