Explore Exciting Opportunities: Wipro Freshers Recruitment 2025
Drive for Customer Service Representative . Apply now for early consideration,
as companies often prioritize 'first come, first served.' Get more insights
about Wipro Freshers Recruitment 2025 below.
Name of the Company: Wipro
Website URL: www.wipro.com
Educational Qualification: BE/ BTech, BA/ BBA, B.Sc./ BCA, BCom, BHM,
MBA
Job Profile: Customer Service Representative
Experience: Freshers (0 to 2.5 Years)
Location of the Job: Gurugram
Location of Interview: Gurugram
Last Date to Apply: NA
Salary Package: Best In Industry
Number Of Job Openings: NA
Job Requisition/ ID: 82424
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Qualifications we seek in you:
- Educational Qualification is a Graduates in B.com, BBA, BA, BCA, BHM, B.Sc. and 3-year degree courses except Stats, Maths and Eco Hons, Freshers and candidates with relevant BPO experience eligible (Maximum 2.5 years of relevant experience can be considered)
- Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply
- Should be flexible to work in rotational shifts in 24*5 work environment
- Proficient in computer usage and Basic knowledge on MS Office
- Pro-active & Positive Attitude
- Very Good written & spoken communication skills
- Ability to Work efficiently and effectively in a team
- Excellent Customer facing Skills and Ability to build Rapport
- Should have the ability to escalate issues with a view to bringing about a win-win resolution
Customer Service Representative - Job Duties (Summary):
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- To strive to create a healthy and fun filled Environment in the team
- Customer Service through calls, Chats & email
- Display interpersonal skills in handling the day-to-day operations on the floor
- Execute issue /query resolution and ensure proper documentation & follow-up
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Identify, share and support operational improvements
- Adhere to Customer Service Attendance & Accountability policies
Notes From Wipro:
- Job type: Full time
- Location: Gurugram
- US Shifts: Evening/ Night Shifts for 5 Days a week with 2 fixed offs
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from Wipro?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Wipro and that is matching to your skillset. Because most of the companies like Wipro send interview call letters on a first come first serve basis.
- To apply to a job opening in Wipro at the earliest, first of all you should come to know that there is a job opening in Wipro. For that, please join "Freshers Jobs Updates" Channel & get Wipro job updates at the earliest.
Contact Number/Email: NA
Contact Name: NA
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Wipro Hiring Process:
- Registration
- Online Written Test
- Technical Interview
- HR Interview
- On-boarding
Summary of the Job:
Exciting opportunities await freshers at Wipro! We are currently seeking
dynamic individuals for the position of Customer Service Representative in
Gurugram. This recruitment drive is open to freshers with a background in BE/
BTech, BA/ BBA, B.Sc./ BCA, BCom, BHM, MBA for the year 2025. If you meet the
eligibility criteria and are keen on this role, we encourage you to apply at
your earliest convenience.
Please note that Wipro will close applications once the expected number of
resumes is received. To ensure you don't miss out on this opportunity, apply
as soon as possible.
Don't keep this opportunity to yourself, share this job opening with your
friends and juniors. Your support could help them secure this exciting
opportunity at Wipro. Apply now and help us in spreading the word!
