Cornerstone Recruitment 2026 Drive is going to be conducted for the Junior Support Specialist profile. Freshers, please go though the below details and
apply at earliest. Most of the companies will shortlist the candidates based
on "first come, first served." More details regarding Cornerstone Freshers
Recruitment 2026 are given below.
Name of the Company: Cornerstone
Website URL: www.cornerstone.com
Educational Qualification: Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience
Job Profile: Junior Support Specialist
Experience: Freshers (0 to 1 Years)
Location of the Job: Pune
Location of Interview: Pune
Last Date to Apply: ASAP
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: NA
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Qualifications we seek in you:
- Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience.
- Strong analytical and problem-solving skills
- Customer centric mindset, with passion for helping customers and providing excellent customer service
- Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc.
- Superior written and verbal communication skills
- The role requires working in 24x7 environment (mostly US shifts)
- Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem
Junior Support Specialist Profile Job Duties (Summary):
- Time-bound and superior customer communication over CRM (salesforce), Phone and Email
- Consistently deliver aligning with set goals and beyond
- Active engagement with Knowledge base and forums utilizing help channels/resources
- Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs
- Consideration of privacy and security obligations
- Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog
- Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem
- Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT)
- Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology
- Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations
- Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback
Notes:
- This role is Office Based, Pune Office
- This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from Cornerstone?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Cornerstone and that is matching to your skillset. Because most of the companies like Cornerstone send interview call letters on a first come first serve basis.
- To apply to a job opening in Cornerstone at the earliest, first of all you should come to know that there is a job opening in Cornerstone. For that, please join "Freshers Jobs Updates" Channel & get Cornerstone job updates at the earliest.
Contact Number/Email: NA
Contact Name: NA
Cornerstone Hiring Process:
- Online written test
- Technical Interview
- HR Interview (Face to Face)
- Declaration of selected students
- Offer release
Summary of the Job:
There are job openings for freshers in Cornerstone company. Cornerstone hiring
freshers for the position of Junior Support Specialist in Pune. Freshers
with Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience can apply for this recruitment 2026. If you are
interested & eligible for this job role then apply as soon as possible,
because Cornerstone will stop receiving the applications once they get the
expected number of applications/ Resumes.
Sharing is Caring. Share this job opening with your friends / Juniors and help
them to grab this opportunity.
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