Wipro Recruitment 2024 Drive is going to be conducted for the IT Service Desk
Executive profile. Freshers, please go though the below details and apply at
earliest. Most of the companies will shortlist the candidates based on "first
come, first served." More details regarding Wipro Freshers Recruitment
2024 are given below.
Name of the Company: Wipro
Website URL: www.wipro.com
Educational Qualification: Any Graduate
Job Profile: IT Service Desk Executive
Experience: Freshers (0 to 1 Years)
Location of the Job: Pune
Location of Interview: Pune
Last Date to Apply: ASAP
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: NA
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Qualifications we seek in you:
- Any Graduate can apply for this job opening
- Freshers candidates can apply
- Candidates comfortable with night shift can only apply
- Good Knowledge of Laptop/Desktop troubleshooting
- Knowledge about VPN/ Windows OS/O365/Active Directory
- Knowledge on ITIL Framework and Terminologies
- Excellent communications skills (verbal and written)
- Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
- Self-motivated achiever who gains satisfaction from providing excellent customer service
- Knowledge on Windows, Mac operating systems & VDI environments
- Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
- Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
- Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies
- Demonstrated problem solving capabilities
IT Service Desk Executive - Job Duties (Summary):
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Deal with and resolve helpdesk requests
- Identify and escalate tickets requiring urgent attention and action
- Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
- Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
- Open to working in a 24x7 environment with rotating shifts and rotating weeks off
Notes:
- 24*7 rotational shift (rotational week offs)
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from Wipro?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Wipro and that is matching to your skillset. Because most of the companies like Wipro send interview call letters on a first come first serve basis.
- To apply to a job opening in Wipro at the earliest, first of all you should come to know that there is a job opening in Wipro. For that, please join "Freshers Jobs Updates" Channel & get Wipro job updates at the earliest.
Contact Number/Email: NA
Contact Name: NA
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Wipro Hiring Process:
- Written Test
- Technical Interview
- HR Interview
Freshers Jobs by Location:
Summary of the Job:
There are job openings for freshers in Wipro company. Wipro hiring freshers
for the position of IT Service Desk Executive in Pune. Freshers with Any
Graduate / Post Graduate can apply for this recruitment 2024. If you are
interested & eligible for this job role then apply as soon as possible,
because Wipro will stop receiving the applications once they get the expected
number of applications/ Resumes.
Sharing is Caring. Share this job opening with your friends / Juniors and help
them to grab this opportunity.
