Explore Exciting Opportunities: CSG Freshers Recruitment 2024 Drive for Voice
Process. Apply now for early consideration, as companies often prioritize
'first come, first served.' Get more insights about CSG Freshers Recruitment
2024 below.
Name of the Company: CSG
Website URL: www.csg.com
Educational Qualification: Bachelors Degree or equivalent experience
Job Profile: Product Support Analyst
Experience: Freshers (0 to 2 years)
Location of the Job: Pan India
Location of Interview: NA
Last Date to Apply: NA
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: NA
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Qualifications we seek in you:
- The educational qualification is Bachelors Degree or equivalent experience
- The experience is 0 to 1 Years
- Act as a liaison between the customer and various departments of operations
- Research assigned customer issues and follow up within in a timely manner
- Create trouble tickets to escalate customer issues and follow-up as required
- Other duties as assigned
- Provide basic level tech support, Troubleshooting software, Resetting passwords, Browser compatibility issues, Re-pop Settlement
- Distribute department specific request to the applicable departments
- Accept incoming phone calls from external customers (such as Merchants, Resellers and ISO’s), Transaction Research, Funding, Processing questions, Billing inquiries, Limit Increases, IP Address changes, Check Verify Transaction research request, Payment processing request, ACH inquiries related to fees charged on bank statements, Provide guidance to merchants to assist with PCI compliance, Assisting with client’s customer inquiries, Approval Letters, other email related request not listed
Product Support Analyst - Job Duties (Summary):
- You will act as a liaison between the customer and various departments of operations
- You wil create trouble tickets to escalate customer issues and follow-up as required
- You will report to Manager Service Desk to contribute toward facilitating the initial call from internal customer inquiries or incidents
- You will distribute department specific request to the applicable departments
Notes From CSG:
- Job ID is 26744
If you share this job opportunity with your friends, that would be grateful.
Contact Number/Email: NA
Contact Name: NA
CSG Hiring Process:
- Online Written Test
- Technical Interview
- HR Interview
How to get Interview Call Letter from CSG ?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in CSG and that is matching to your skillset. Because most of the companies like CSG send interview call letters on a first come first serve basis.
- To apply to a job opening in CSG at the earliest, first of all you should come to know that there is a job opening in CSG. For that, please join "Freshers Jobs Updates" Channel & get CSG job updates at the earliest.
Summary of the Job:
Exciting opportunities await freshers at CSG! We are currently seeking dynamic
individuals for the position of Product Support Analyst in Pan India. This
recruitment drive is open to freshers with a background in Bachelors Degree or
equivalent experience for the year 2024. If you meet the eligibility criteria
and are keen on this role, we encourage you to apply at your earliest
convenience.
Please note that CSG will close applications once the expected number of
resumes is received. To ensure you don't miss out on this opportunity, apply
as soon as possible.
Don't keep this opportunity to yourself, share this job opening with your
friends and juniors. Your support could help them secure this exciting
opportunity at CSG. Apply now and help us in spreading the word!
