Explore Exciting Opportunities: Mphasis Freshers Recruitment 2024 Drive for
Voice Process. Apply now for early consideration, as companies often
prioritize 'first come, first served.' Get more insights about Mphasis
Freshers Recruitment 2024 below.
Name of the Company: Mphasis
Website URL: www.mphasis.com
Educational Qualification: Graduate
Job Profile: Trainee Customer Support Officer
Experience: Freshers (0 to 1 years)
Location of the Job: Pune/Mangalore
Location of Interview: NA
Last Date to Apply: NA
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: NA
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Qualifications we seek in you:
- The educational qualification is Graduate freshers with excellent communication skills
- The experience is 0 to 1 Years
- Good logical, analytical and problem solving abilities
- Attention to detail and accuracy
- Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Good interpersonal skills and strong client focus
- Ability to communicate clearly, concisely and effectively
- Excellent verbal and written communication skills
- Ability to handle stressful situations appropriately
- Basic knowledge of Insurance
- Typing Speed 30 WPM
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs
- Candidate should clear the V&A and online typing tests
Trainee Customer Support Officer - Job Duties (Summary):
- NA
Notes From Mphasis:
- Job ID is 377781
If you share this job opportunity with your friends, that would be grateful.
Contact Number/Email: NA
Contact Name: NA
Mphasis Hiring Process:
- Online Written Test
- Technical Interview
- HR Interview
How to get Interview Call Letter from Mphasis?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Mphasis and that is matching to your skillset. Because most of the companies like Mphasis send interview call letters on a first come first serve basis.
- To apply to a job opening in Mphasis at the earliest, first of all you should come to know that there is a job opening in Mphasis . For that, please join "Freshers Jobs Updates" Channel & get Mphasis job updates at the earliest.
Summary of the Job:
Exciting opportunities await freshers at Mphasis! We are currently seeking
dynamic individuals for the position of Trainee Customer Support Officer in
Pune/Mangalore. This recruitment drive is open to freshers with a background
in Graduate for the year 2024. If you meet the eligibility criteria and
are keen on this role, we encourage you to apply at your earliest convenience.
Please note that Mphasis will close applications once the expected number of
resumes is received. To ensure you don't miss out on this opportunity, apply
as soon as possible.
Don't keep this opportunity to yourself, share this job opening with your
friends and juniors. Your support could help them secure this exciting
opportunity at Mphasis. Apply now and help us in spreading the word!
