Explore Exciting Opportunities: Concentrix Freshers Recruitment 2025 Drive for Operations Representative. Apply now for early consideration, as
companies often prioritize 'first come, first served.' Get more insights about
Concentrix Freshers Recruitment 2025 below.
Name of the Company: Concentrix
Website URL: www.concentrix.com
Educational Qualification: Graduate / Undergraduate
Job Profile: Operations Representative
Experience: Freshers
Location of the Job: Bangalore
Location of Interview: Bangalore
Last Date to Apply: NA
Salary Package: Best in industry
Number Of Job Openings: NA
Job Requisition/ ID: IdR1367138
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Qualifications we seek in you:
- The Educational Qualification is Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Ability to effectively communicate, both written and verbally
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Tolerance for repetitive work in a fast-paced, high production work environment
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Ability to work as a team member, as well as independently
- Demonstrate strong probing and problem-solving skills
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Should be able to handle complex queries from customer and resolve the same independently
Operations Representative - Job Duties (Summary):
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Maintain basic knowledge of client products and/or services
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Offer additional products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- Track, document and retrieve information in call tracking database
Notes From Concentrix :
- The Recruitment will be Full Time
- The Location will be Bangalore
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from Concentrix?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in Concentrix and that is matching to your skillset. Because most of the companies like Concentrix send interview call letters on a first come first serve basis.
- To apply to a job opening in Concentrix at the earliest, first of all you should come to know that there is a job opening in Concentrix. For that, please join "Freshers Jobs Updates" Channel & get Concentrix job updates at the earliest.
Contact Number/Email: NA
Contact Name: Divyasree
Concentrix Hiring Process:
- Registration
- Online Written Test
- Technical Interview
- HR Interview
- On-boarding
Summary of the Job:
Exciting opportunities await freshers at Concentrix! We are currently seeking
dynamic individuals for the position of Operations Representative in
Bangalore. This recruitment drive is open to freshers with a background in
Graduate / Undergraduate for the year 2025. If you meet the eligibility
criteria and are keen on this role, we encourage you to apply at your earliest
convenience.
Please note that Concentrix will close applications once the expected
number of resumes is received. To ensure you don't miss out on this
opportunity, apply as soon as possible.
Don't keep this opportunity to yourself, share this job opening with your
friends and juniors. Your support could help them secure this exciting
opportunity at Concentrix . Apply now and help us in spreading the word!
