CGI Freshers Recruitment 2026 Drive is going to be conducted for the Service Desk Associate profile. Freshers, please go though the below details and apply at
earliest. Most of the companies will shortlist the candidates based on
"first come, first served". More details regarding CGI Freshers
Recruitment 2026 are given below.
Name of the Company: CGI
Website URL: www.cgi.com
Educational Qualification: B.Sc. Computer Science / BCA / BTech
Job Profile: Service Desk Associate
Experience: Freshers (0 years)
Location of the Job: Bangalore / Pune
Location of Interview: Bangalore / Pune
Last Date to Apply: NA
Salary Package: NA
Number Of Job Openings: NA
Job Requisition/ ID: J0226-1622
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Qualifications we seek in you:
- Educational qualification for this job opening is B.Sc. Computer Science / BCA / BTech
- Freshers can apply for this job opening
- Year of Passing: 2023, 2024 & 2025
- Minimum 60% academic score throughout (10th, 12th & UG).
- No active backlogs.
- Strong academic performance and willingness to learn.
- Ability to work in a fast-paced, customer-centric environment.
- Good problem-solving and analytical abilities.
- Willingness to work in 24/7 rotational shifts
- Good understanding of computer fundamentals, operating systems, networking basics, and MS Office.
- Strong communication skills (verbal & written).
- Basic knowledge of Windows troubleshooting, system configuration, and common IT tools.
Service Desk Associate - Job Duties (Summary):
- Deliver excellent customer service and communicate solutions clearly.
- Escalate unresolved issues to L2/L3 teams.
- Act as the first point of contact for all IT-related queries via phone, email, chat, or ticketing tools.
- Log and track incidents in the ticketing system and ensure timely closure as per SLA.
- Provide L1 troubleshooting for hardware, software, network, email, VPN, and application issues.
- Document resolutions and maintain knowledge base updates.
- Perform password resets, account unlocks, and user access support.
Notes From CGI:
- Apply as soon as possible
- Shifts: Rotational shifts including night shifts
- Employment Type: Full-time
- Immediate joiners preferred
- Work Mode: WFO
If you share this job opportunity with your friends, that would be grateful.
How to get Interview Call Letter from CGI?
- It is very important to get as many interview call letters to start your career in the IT industry when you are a fresher.
- It is also so important that you should apply to a job as soon as you come to know that there is a job opening in CGI and that is matching to your skillset. Because most of the companies like CGI send interview call letters on a first come first serve basis.
- To apply to a job opening in CGI at the earliest, first of all you should come to know that there is a job opening in CGI. For that, please join "Freshers Jobs Updates" Channel & get CGI job updates at the earliest.
Contact Number/Email: NA
Contact Name: NA
CGI Hiring Process:
- Online Written Test
- Technical Interview
- HR Interview
Summary of the Job:
There are job openings for freshers in CGI company. CGI hiring
freshers for the position of Service Desk Associate in Bangalore / Pune. Freshers with
Graduate in BCA - (Computer Science Engineering) can apply for this
recruitment 2026. If you are interested & eligible for this job role
then apply as soon as possible, because CGI will stop receiving the
applications once they get the expected number of applications/ Resumes.
Sharing is Caring. Share this job opening with your friends / Juniors and
help them to grab this opportunity.
